Privacy Policy
DT Creative Studio Last updated: June 2026
1. Introduction
DT Creative Studio (“we”, “us”, or “our”) is a web, graphic, and multimedia design company based in Toronto, Ontario, Canada. We are committed to protecting the privacy of our clients, website visitors, and anyone who contacts us.
This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website at dtcstudio.com, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of personal information:
Contact Information Name, email address, phone number, and any other details you provide when you contact us through our website, email, or social media.
Project Information Details you share with us about your business, project requirements, or design briefs when enquiring about or engaging our services.
Website Usage Data With your consent, we may collect anonymised data about how visitors use our website, including pages visited, time spent on the site, and the device and browser used. This is collected through cookies and analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and communicate about potential or active projects
- Provide web design, graphic design, multimedia, and printing services
- Send project updates, invoices, and other service-related communications
- Improve our website and understand how visitors use it (with consent)
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
4. Cookies
Our website uses cookies to improve your browsing experience and, where you have given consent, to analyse site traffic.
What are cookies? Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you interact with it.
Types of cookies we use:
- Essential cookies — required for the website to function properly. These cannot be disabled.
- Analytics cookies — used to understand how visitors use our site (only loaded with your consent).
You can accept or decline non-essential cookies using the consent banner displayed when you first visit our site. You can also manage or delete cookies at any time through your browser settings.
5. Canada’s Anti-Spam Legislation (CASL)
We comply with Canada’s Anti-Spam Legislation (CASL). We will only send you commercial electronic messages (such as promotional emails or newsletters) if you have given us express or implied consent to do so.
You may withdraw your consent at any time by contacting us at the details below or by using the unsubscribe link included in any marketing emails we send.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including providing our services, maintaining business records, and meeting any legal obligations.
Project-related information is typically retained for up to five years after the completion of a project, in line with standard business and accounting practices.
7. Third-Party Services
We may use trusted third-party services to help us operate our business and website. These may include:
- Email and communication tools
- Project management and file sharing platforms
- Payment processors
These third parties are only given access to the information necessary to perform their functions and are required to protect your data in accordance with applicable privacy laws.
8. Your Rights
As a resident of Ontario or Canada, you have the right to:
- Request access to the personal information we hold about you
- Request that we correct any inaccurate information
- Request that we delete your personal information, subject to legal obligations
- Withdraw consent for the use of your personal information at any time
To exercise any of these rights, please contact us using the details below.
9. Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
DT Creative Studio Toronto, Ontario, Canada
Email: info@dtcstudio.com
Website: dtcstudio.com